How can we help?
These are common questions that we have received and have answered. If you do not find your answer here, message our team in the support chat for assistance
Free standard shipping on all products!
Shipping time varies from product to product depending on each manufacturer. Calculated standard times can be 15 to 45 days from order fulfillment to delivery.
In order to get an exact answer, open the support chat and type in "shipping zones" for our supported locations of delivery.
In order to get an exact answer, open the support chat and type in "tracking" for tracking updates on your order.
Copy and paste this url into your browser for the gift card product page: https://selvence.com/products/selvence-gift-card
In order to get an exact answer, open the support chat and type in "search products" for the availability on products.
For the full description of the return policy, please copy and paste this url into your browser: https://selvence.com/pages/refund-policy
To proceed with a return/exchange, please have your order number ID (found in your order history within your Selvence account) and your email. Once, you have those, please follow this url to begin your return/exchange: https://selvence.returnscenter.com/